Susan | All-Day Comfort T-Strap Heels
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The heel that keeps up with your day — from morning to the last moment of the evening.
Some heels look beautiful in the store and hurt before you have even left the house. The Susan was designed for the woman who is done making that trade. A refined T-strap silhouette that adds effortless sophistication to any outfit — paired with a soft cushioned sole and a stable heel that supports every single step you take.
Elegant enough for a special occasion. Comfortable enough for a full day on your feet. The kind of heel you reach for without thinking — and never want to take off.

Why women choose the Susan:
- Elegant T-strap design that elevates everything. The refined strap detail adds a touch of timeless sophistication to any look — from a flowing midi dress to tailored trousers to your favourite denim.
- Soft cushioned sole for all-day comfort. Designed to keep your feet comfortable from the first step to the last — no breaking in, no building up to them, just immediate ease from the moment you put them on.
- Stable heel for confident steps. A supportive heel that distributes weight evenly and keeps you steady and grounded on any surface — indoors or out.
- Versatile style that works with everything. A timeless silhouette that pairs beautifully with any outfit and transitions effortlessly from day to evening without ever looking overdone.
Size Guide — Susan | All-Day Comfort T-Strap Heels
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US Size EU Size Foot Length (inches) US 4 EU 34 8.66" US 5 EU 35 8.86" US 5.5 EU 36 9.06" US 6 EU 37 9.25" US 7 EU 38 9.45" US 8 EU 39 9.65" US 8.5 EU 40 9.84" US 9.5 EU 41 10.04" US 10 EU 42 10.24" US 11 EU 43 10.43" US 11.5 EU 44 10.63" US 12.5 EU 45 10.83" US 13.5 EU 46 11.02" Tip: If you are between sizes, we recommend sizing up for the most comfortable fit.
Shipping - Once your payment is confirmed, we’ll begin processing your order right away.
Typically, it takes 1-3 business days to prepare and ship your order.
To provide you with the best value, today we offer free shipping with tracking.
We aim to ship orders placed before 3:00 PM on weekdays the same day. Most items arrive within 5–15 business days, as they’re shipped directly from our suppliers.
To provide you with the best value, today we offer free shipping with tracking.
If the product doesn’t meet your expectations, you may return it within 30 days of delivery for a refund.
Before sending a return, please contact our contact page and let us know the reason for your return so we can assist you quickly and properly.
At Ellis & Johnson, we believe that caring for you goes far beyond the perfect fit, it’s the heart of who we are.
Whether you’re seeking sizing advice, tracking an order, or need assistance with a return, our friendly team is always here for you.
We treat every customer like family with patience, honesty, and attention to detail.
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More than 150,000 customers trust Ellis & Johnson, with an average rating of 4.7 out of 5 stars. Your satisfaction and confidence mean everything to us.